Asearch engine can quote you a fare. It cannot know that your daughter is finally old enough for Antarctica, that your husband hates formal night, that the suite you like on Deck 8 has a stanchion that clips the view. It cannot pull a hold on the last starboard aft when the ship is technically sold out. It cannot call the captain.
We can. That is the entire business.
“Booking a voyage online is like buying a bespoke suit through a vending machine. You will end up with something that fits. Just barely.”
— Eric Mallari, Founder
Advocacy, not availability.
Aggregators are paid to move inventory. Eric is compensated by the cruise lines and travel partners booked through his Expedia Cruises relationship. His role is to help you make choices based on the voyage that fits you: which cabin he suggests, which sailing he quietly steers you away from, which ship's refit went badly last year and hasn't quite recovered.
One advisor. Start to finish.
You will not be handed off. The advisor who takes your first call is the same one who confirms your suite, secures your flights, briefs the ship on your anniversary, and answers the phone when weather reroutes you. The client roster stays deliberately small so this is actually possible.
Advice is the product.
Thoughtful recommendations. Personal guidance. The benefit of established travel industry relationships — and a conversation about your daughter's peanut allergy that actually reaches the right people. These are not "perks." They are the reason to work with a person instead of a portal.
The voyage is the centrepiece.
Eric’s focus is the cruise itself — the line, the itinerary, the ship, the suite. Around it, he can coordinate the rest of the journey through his Expedia Cruises relationship: pre- and post-cruise hotels, shore excursions and cruise tours, travel insurance, and the connecting travel arrangements that make the whole trip hold together. One advisor, one conversation, no handoffs.
When you are ready to stop being a customer and start being a guest, we are here.